Question 1

1. Could you please provide the dimension of the product. We need to know does it fit.

Accepted Answer

A: Certainly yes! You can find our datasheet on our product page, we are updating now. If you cant’t find it, please feel free to contact us via email, sales1@photo-top.com.tw for further details!

Question 2

2. Are your products manufactured in Taiwan?

Accepted Answer

A:Yes, all of our products are made in Taiwan.

Question 3

3. Does your company have any relevant certificates?

Accepted Answer

A: Yes, we have an ISO 9001:2015 certificate.

Question 4

4. What are the main applications and installation areas for your products?

Accepted Answer

A: Our products are mainly used in protective devices. We started with fuses and have now expanded to circuit breakers and switches. We have our own R&D team that continuously develops and improves products, ensuring quality assurance for our customers.

Question 5

5. How will my products be shipped? What are the usual shipping methods and trade terms?

Accepted Answer

A: Our most common price term is FOB Taiwan. We work with long-term forwarder for both air and sea freight, and we can also ship via FedEx and UPS. If you have a preferred forwarder, please let us know and provide the contact details of your local representative in Taiwan.

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